-- Available Services --
  • Laundry
  • Dry Cleaning
  • Islandwide Delivery
  • Curtain cleaning, **removal and installation charged separately
  • Dry Cleaning
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Just Relax Home Services Pte Ltd

Enjoy the convenience of door-to-door collection and delivery of your laundry!

Reviews: 20 reviews

Slip into a refreshing new lifestyle and give yourself the ease of mind to indulge in leisure and relaxation. Amid the hustle and bustle of modern living, take a breather from the demands of city-life and relax in the comfort of your own home.

At Just Relax, we believe in aiding you to achieve the delightful combination of more time and less stress. Specially established to complement the hectic lifestyle of the busy urbanite, we aim to relieve you of daily hassles, giving you the precious extra hour for your favourite activities and more quality time for your loved ones.

Refresh your life with Just Relax and return to the beautiful cozy haven you call HOME.

Turnaround Time

5 working days
Turnaround time may be extended during peak season (eg. During festive seasons like Chinese New Year etc). All articles must be claimed within one month from date of receipt.

Minimum Order for Free Delivery and Collection

$25 ($5.00 delivery charge will apply for orders below $25.)

Payment
  • Cash
  • Cheque-on-delivery / upon collection of clothes

Contact Info

Address: Blk 718, Bedok Reservoir Rd, #01-4590, Singapore 470718
Email Address: customerservice@justrelax.com.sg
Website: http://www.justrelax.com.sg/laundry.html
Fax: 6256 0174

Operating Hours

Mon to Fri - 10:00am to 9:00pm

Saturday - 10:00am to 5:00pm

Sunday - 10:30am to 2:00pm (excluding public holidays)

Pricelist

Clothing Laundry Dry Clean
Shirt $3.50 $4.50
Blouse $3.50 $4.50
Jacket $5.00 $6.00
Sweater/Cardigan $3.50 $4.50
T-Shirt $3.00 $3.50
Jeans/Trousers/Pants $3.50 $5.00
Skirt $3.00 $4.00
Dress:short/long(min) $5.50 / $7.00 $7.00 / $9.00
Evening Gown - $16.00 - $30.00
Baju Kurung - $12.00
Punjabi suit $10.00 $12.00
Kebaya - $12.00
Saree - $12.00
Winter Coat(min) $12.00 $15.00 - $18.00
Trench Coat/Overcoat $3.00 $12.00
Load Wash $5.00/KG  
(Wash & fold only. No sorting and ironing) Minimum $10.00 per load  
Household Item Laundry Dry Clean
Comforter / Quilt (S/Q/K) $8.00 / $10.00 / $12.00 $10.00 / $12.00 / $14.00
Quilt Cover (S/Q/K) $5.00 / $6.00 / $7.00 $7.00 / $8.00 / $9.00
Bedsheet $3.00 / $4.00 / $5.00 $5.00 / $6.00 / $7.00
Bedspread / Bed cover $8.00 $10.00
Pillowcase/Bolster case $1.00 $2.00
Towel Blanket $5.00 - $7.00 $8.00
Curtain $5.00 per kg $6.00 per kg
Cushion Cover(S/M/L) $3.00 / $4.00 / $5.00 $4.00 / $6.00 / $8.00
Sofa Cover(S/M/L) $12.00 / $16.00 / $20.00 $14.00 / $18.00 / $22.00
Carpet/Rug $2.00 per sq.ft -
Stuff Toys - $8.00 - $50.00

Conditions of Service

  1. All articles must be claimed within one month from date of receipt.
  2. Customers are encouraged to check items immediately upon delivery. Otherwise a $5 transport surcharge will be imposed for request to pick up/return unsatisfactory or missing items within the next 48 hours after the delivery is made. Claims made after 48 hours will not be valid.
  3. No liability can be accepted for defects or damage becoming apparent after treatment which are due to defective manufacture or deterioration caused by wear and tear.
  4. Liability for lost or damaged is limited to the fair value of the article (maximum S$100) at the time it was received. Fair value takes into depreciation in value due to age, fashion, usage, and shall not exceed S$100 for each article. All claims are to be made within two days upon delivery of the articles.
  5. Stains will be removed at the customer's risk and complete removal may not be always possible.
  6. All ornaments and buttons like plastic, glass, metal types, etc, must be removed by customers before cleaning. We will not bear responsibility for lost of any item or parts of garment.
  7. Customers are reminded that it is an offence under the Quarantine and Prevention of Disease Ordinance to send bedding, clothing or other articles which have been in contact with infectious diseases to a public wash house.
  8. The article, whether partially or completely damaged, will be retained by Just Relax Home Service upon settlement of claim.

Delivery and Collection

  • Clothes will be collected based on scheduled date.
  • Delivery will be made within 5 working days. Turnaround time may be extended during peak season (eg. During festive seasons like Chinese New Year etc).
  • Delivery and collection is free with a minimum order of $25. A $5.00 delivery fee will be charged for orders below $25.
  • Customers are encouraged to check items immediately upon delivery. Otherwise a $5 transport surcharge will be imposed for request to pick up/return unsatisfactory or missing items within the next 48 hours after the delivery is made. Claims made after 48 hours will not be valid.

Customer Feedback and Reviews

38 Average Rating
Post a review

  1. Priya says
    2 rating | on 2017-05-27

    Terrible!!!! Worst dry Cleaners!!!! Gave them my curtains to dry clean. They r back full of dust and crushed. Different people answer phone every time and give different answers. Pick up was instant but delivery took forever and a few dozen calls. I would score them 0 for the work they have done and negative for there customer service.

  2. KyrKim says
    6 rating | on 2017-04-06

    Very Bad service my cash inside my clothes was not returned

  3. dont go to them says
    2 rating | on 2016-02-16

    we were regulars, used to send our winter jackets to them after every holiday. but they RUINED my jacket last nov/dec went through hell to contact them and reach a "compromise" the staff on the phone was so rude (malay lady) they took my jacket back to "save" it, got it back months later. of cos the jacket is still ruined. got "refunded" in vouchers that werent even half the price of my jacket. never again.

  4. frustrated customer says
    90 rating | on 2016-02-06

    DON'T ever use their services !! Most UNPROFESSIONAL, RUDE, IRRESPONSIBLE AND UNRELIABLE !! Worse service ever !! Really regret using their services. They should just close shop.

  5. nellie ho says
    4 rating | on 2016-01-02

    promise to self : i shall never engage their services ever again. Lady on phone was rude, unapologetic, ended the call without any solutions, tons of excuses. Arranged for pick up between 1-3pm, came at 3.20pm. Arranged for deliver between 1-3pm, came at 3.45pm.

  6. NOT relaxed at all says
    1 rating | on 2015-10-28

    You all know quality curtains don't come cheap. So I want to hire a pro. I found them online. Looks great, prices were clear, nice lady on the phone. But ...... I have never encounter a company like that before in my life. Of course mistakes happen. But too many mistakes is a screw up. Not 1 sorry. Or we will try to fix it. They didnt want to fix it. Like they are kings.:( They ruined my curtains.😭 1. Upfront made a deal to pick up and return on specific dates and times. I'm fussy so I asked them multiple times. "Yes! No problem! Can!" It means NO! Problems everywhere! Can not be done! 2.Pick up went well. Nicely put away the hooks with the zip lock bags I provided. (?!) Not very service oriented. Minor thing. 3. There are 2 telephone no. 2 departments. Probably sitting next to each other. They will blame each other." Home cleaning" picked up. And "laundry" department did the job and need to return. I don't care who! 1 company name. 1 boss that's collecting the money. Right!? 4. The person in charge intentionally don't call back. I called 5 times in 12 hours. Because of no show and I want my curtains back as we agreed on. Everytime yes ma'am he will call you back. Never happened 5. Finally got to speak with delivery driver. Claims van is broken. Can't come to area and i had to wait till morning. After 48 hours of wait and calls not getting a concrete answer 6. They come and the curtains were dirtier than the day they left my house. Stains were not removed. (Thought maybe tough ones) I washed that piece by hand easily. Then they added black streaks! #Sarcasm. Dragged my curtains over dirty company floor?!!! 7. Called the company again while the delivery workers were standing there. Looking like stupid. Gave the phone to them to explain I was furious. Got my phone back. This b*** on the phone wanted me to pay and let them redo it. Solution: told them I am not paying for this crap. You are lucky I am not claiming damages. Never ever touch my stuff ever again.

  7. can't do job says
    1 rating | on 2015-10-28

    Lousy at the cleaning. It's visible more dirty before they came. You complain about it. The customer service can't be bothered. That only means that they have too many issues they go numb.

  8. Beware of Just Relax laundry says
    90 rating | on 2015-09-14

    Extremely rude customer service. Not worth the angst! Charging customers however much they wanted. As and when they like to members. Best bring your laundry somewhere else for cleaner and efficient.

  9. SM says
    10 rating | on 2014-12-19

    Was very mad with them. Recently send my sweaters to them for dry clean. Went with 7 pieces and came back only 6 pieces. Lost one of my jacket. Question the customer service and told me they counted and it is 6 pieces. And charged me total 7 pieces. This is my second time using them. First time, iron and spoilt my curtains with a hole. Thought to give them another chance but never know this thing happened to me. This will be my final time using them.

  10. Audrey says
    90 rating | on 2014-03-22

    Worst service of all times. Broke things while cleaning. damaged clothings while ironing.So angry, don't know what to say. Alamak!